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P3 Global Intel's GDPR Compliance
Everything you need to know about P3 Global Intel's GDPR compliance
P3 Global Intel is committed to privacy, security, compliance and transparency. This approach includes supporting our customers’
compliance with EU data protection requirements, including those set out in the General Data Protection Regulation (“GDPR”), which
became enforceable on May 25, 2018.
What is GDPR?
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the
Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within
the European Union (EU)
To Whom Does the GDPR Apply?
One way in which the personal data of an EU citizen could be collected when using P3 Global Intel is when you build a database of
contacts, their information, and business dealings with them (i.e. a CRM system). Not all customers will be "data subjects", as data
subjects are only individuals. Some customers may be businesses or government organizations, which the GDPR does not apply to.
Is P3 Global Intel GDPR compliant?
Yes, everything is set for P3 Global Intel to be compliant with the GDPR as regulated in May 2018.
More GDPR FAQs:
How will you verify to customers that you are in compliance with the new regulation?
If you wish for formal verification, you can provide us with your Data Processing Agreement template, which we can return filled and
signed.
How is sensitive information stored, and do you have processes in place in the event of a data breach?
Sensitive information is stored securely, with limited access. We react to Data breaches immediately, by notifying affected parties.
For how long do you store customer data?
We store customers' data only for the time of using our services or until they request to delete their data.
Where is your customer data physically stored?
Data of our EU customers are stored in our US datacenter hosted by LiquidWeb.
Which of your teams will have access to customer personal information
We access customer's personal information only based on prior request by the customer or with the customer's approval. In most
common cases, it is the customer support team, development team or marketing team.
How does your organization handle instances when customers request their data be removed from your system(s)?
When a customer requests deletion of their data, we proceed with the deletion as requested.
What third party organizations (sub-processors) do you work with that may also have access to the data we share with you?
No other parties have access to the data.
What new safeguards or processes have you implemented to meet the May 2018 regulations?
Most of the safeguards and processes have been in place before because we don't take privacy of our customers' data lightly. We are
implementing more guidelines on how to handle sensitive data, how to react to incidents and data breaches and more.
What processing operations are done by the Data Processor (P3 Global Intel)?
All actions necessary to provide adequate customer support and reliable service.
Who are the Data subjects?
Persons whose data have been shared with the customer or with P3 Global Intel.
How are cross border transfers handled, who is the data exporter and who is the data importer?
We do not do cross border transfers of data.
HTTPS Encryption
All P3 Global Intel hosted accounts run over a secure connection using the HTTPS protocol. Hyper Text Transfer Protocol Secure (HTTPS)
is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. It
means all communication between your browser and P3 Global Intel is encrypted, including your chat and email communication.
Secure credential storage
We follow latest best practices to store and protect user login credentials and passwords in the cloud.
API Security
P3 Global Intel REST API is restricted to accredited users based on username and password or username and API tokens.
SPAM filtering
P3 Global Intel has an intelligent SPAM filter that learns and improves its filtering capabilities continuously.
Features/functionality to assist you with GDPR compliance program
P3 Global Intel provides customers the option to delete Service Data that may contain personal data, such as profiles, tickets, images,
and attachments, in active P3 Global Intel accounts. Within the P3 Global Intel, Administrators and Agents (collectively described as
“Users”) have profiles with hierarchical privileges.
Agent Profile Deletion
P3 Global Intel currently supports the deletion of profile information as described here. Admins can delete profiles of all Users and
recipient contacts. P3 Global Intel retains Account Owner information in order to continue to provide its service. When an account is
terminated, P3 Global Intel follows its Data Deletion Policy for remaining profile information.
Additional Resources
P3 Global Intel Security Policy
P3 Global Intel Terms & Conditions
© 2020 | Navigate360, LLC | All Rights Reserved
Privacy Policy for Navigate360
Software, LLC
Introduction
We take your privacy very seriously. Except as stated
in this Privacy Policy, we do not disclose any
personally identifiable information about you without
your permission.
Your continued use of this site signifies your consent
to this Privacy Policy, which may be amended from
time to time. If we make any material changes in this
Privacy Policy, we will post an announcement on the
site.
Information Collected
Although we cannot foresee all instances in which
information about you may be collected through the
site, currently we expect to collect information in the
following circumstances:
1.
Working with our technical support team: we
may collect information to assist us in
correcting your problem;
2.
Services - either free or for a fee: when you sign
up for a service from us or one of our
authorized partners, we or our partners may
ask you for information. If the service requires a
fee, we or our partners may also need to ask
you for financial information - such as a credit
card number;
3.
If you participate in any discussion boards or
submit other content to the site: we may collect
information from the content you provide;
4.
We may ask for demographic data, or
information about your use of the site.
5.
Purchases: if you make purchases through this
site, we or our business partners may ask for
information necessary to complete the
transaction, such as your name, address,
telephone number and credit card number.
Use of the Collected Data
We use the data collected about you and other users
of the site on an aggregated basis to do such things
as operate and enhance the System. We do not
disclose any information which contains personally
identifiable information about you to any third party
without your permission. However, we may use your
information to contact you with newsletters, notices
of enhancements to the site, etc. If you prefer not to
receive such notices, you can indicate this decision in
your user registration data.
Special Disclosure of Information
We may disclose information about you when we
believe in good faith that the law requires it or for the
protection of our legal rights. We may also disclose
information in special cases when we have reason to
believe that disclosing this information is necessary to
identify, contact or bring legal action against someone
who may be violating our Terms and Conditions, or in
order to protect someone who we believe may be in
danger or at risk of harm.
Some Information is Public
Certain areas of our site, such as discussion boards,
are public areas. Information you disclose in such
areas becomes public information. You should
exercise caution when deciding to publicly disclose
your personal information.
Security of Collected Information
We use industry standard efforts to maintain security
and confidentiality of your personally identifiable
information. We make reasonable business efforts to
protect the loss, misuse, and alteration of collected
information under our control. If your account with
our site is password protected, only you can access it
and view the information relevant to your account.
You are responsible for maintaining the secrecy of
your password and any account information.
Use of Cookies
Cookies are small data files stored on your computer
rather than on our site. Most major websites use
cookies. We use cookies in connection with the site to
help us track your use of the site. If your Internet
browser allows you to refuse cookies, you may refuse
to accept our site's cookies. However, doing so may
prevent certain portions of the site from working
properly.
Contacting Us Regarding Privacy Questions
If you have any questions or concerns about this
Privacy Statement and our practices in collecting and
using information, please contact us using the
following mail address or e-mail address:
Navigate360, LLC
PO Box 294867
Kerrville, TX 78029-4867
p3support@navigate360.com
